Let's Go Rides

INTRODUCTION

Please read the terms with caution. Once you sign the instant document, it would be deemed
that the representations below has been made by you and you agree fully to such
representations. By agreeing to the terms and conditions of the instant Agreement there would
form a legal agreement between you and Asian Transport Network Ltd. (Let’s Go). (“the
Company”). Please be informed that in order to avail the services you must agree to the Terms
and Conditions that has been set out in this Agreement (“the Agreement”). The mobile
application that has been supplied to you by the Company (“the Application”) and any other
associated installations shall be only for the purpose of using the Application. The Terms and
conditions can be updated and changed from time to time and once it is done it shall be
automatically applicable on you. The responsibility on checking on the terms and conditions of
the Agreement is upon you as any new updated shall be binding on you 1/2 (Half) hour after it
has been uploaded on the official website of LET’S GO or in the Application.

SERVICES

The Company is only liable to provide information to the Users of the Application and at no
time shall be responsible for providing any transportation itself. It shall not operate as a taxi
operator, transportation carrier or provider and has no responsibility or liability for any
transportation services provided to the user. Basically, the Company acts as the connecting
medium between the Passenger and the transportation provider. The Service of the Company
only enables the User of the Application to arrange transportation services with the third party,
transportation provider. The Services available to you are only for your sole personal use and
shall not be used by you for any commercial purpose.

COMPANY NOT A TRANSPORTATION PROVIDER

The company only provides the technology which shall act as a medium connecting the
passengers with the transport provider and does not provide or engage in transportation
services and the company itself is not a transportation provider. The application is intended to
facilitate and offer your transportation services to the respective passengers and customer.
You at all times understand that it is the third party transportation provider who is providing
the transportation. It is up to the transportation provider to offer you transportation and he
may reject so accordingly and the Company bears no responsibility into such rejection.
You at all times acknowledge that the Company shall not be responsible for any act or omission
committed on part of the transport provider.

BLACKLISTING A USER

The Company at all times reserves the right to blacklist you at its sole and absolute discretion
temporary as well as permanently and reject your request to use the Application for reasons it
deems appropriate which can include receipt of complaints from the transport behaviour or for
any misbehavior on your part. The Company would also take very seriously any complaints
made by the Company's employees, law enforcement agencies, authorities of Government and
any other relevant person.

WARRANTIES AND REPRESENTATIONS

  • The moment you have started using the Application you expressly represent and
    warrant that you have attained the age of 18 (eighteen), which is the minimum age limit
    for accepting the instant Terms and Conditions.
  • Once you avail the Services under the Application you agree that you have represented
    and warranted that you have the capacity and authority use the Services under the
    Application and not forbidden by law to enter into the Agreement. You further confirm
    that all the information which you shall provide are true and accurate and you shall be
    responsible for any inaccurate information provided by you for which appropriate
    actions may be taken against you.
  • You agree that you are availing the Services under this Agreement for your own
    personal use and in no way shall it be used for commercial purposes.
  • You agree that you would not authorize any other person or entity to use your status, or
    account and you shall not assign or otherwise transfer your user account to any other
    person or entity. You shall at all times comply with all the applicable laws of Bangladesh
  • You also agree to abstain from any conduct that could possibly damage the Company's
    reputation.
  • You agree that to access the Application using legal means and it is your responsibility to
    ensure that you have downloaded the appropriate software for your device.
  • You agree that the Company at all times are not liable if you do not have the required
    handset or downloaded the incorrect version of the Software in your device.
  • The Company reserves the right to terminate this Agreement should you be using the
    Service with an incompatible or unauthorized device or for purposes other than which
    the Application or Software is intended to be used.

By using the Service, you represent, warrant, undertake and agree that:

  •  You shall at all times, shall adhere to all the local laws.
  • You shall never you the Services for any unlawful or illegal purpose.
  • You understand and acknowledge that the Company may take up to twenty five (25)
    working days for all identity documents to be reflected in your account or for any
    payments cleared to or from your account.
  • Unlawful or illegal material shall not be sent or stored through this Service and you shall
    not use the Service for any fraudulent purpose.
  • You shall never communicate with the transport provider other than for the purpose of the
    Service.
  • The operation of the network at all times shall be maintained and not hampered by you.
  • You shall refrain yourself from causing any sort of harm that would render the Application
    unusable.
  • The Software shall be only used by you and not by any third party and you shall not
    transfer the Software to the third party.
  • You shall keep your account secured and maintain confidentiality with regards to your
    account password or any identification that the Company provides you in order for you to
    access the Service;
  • You shall always provide with proof your identity for the purpose of the Application that
    may be require from you from time to time.
  • You agree to provide with the correct and updated information on your part and also agree
    to update your information as your own responsibility.
  • You agree that such information provided by you shall be taken by the Company as
    accurate.
  • You agree that all the telephonic charges involved in the Service shall be provided by you.
  • You agree that the Service is provided on a reasonable effort basis.
  • You at all times shall be responsible for any loss or damage suffered by you, the
    transporter provider or any third party.

RESTRICTIONS

You shall not

  • Assign, sub-license, sell, and in no way commercially exploit or make available to any third
    party the Software.
  • Modify the works based on the Application or Software.
  • Use the application in a way that would allow viruses in the Application.
  • Create internet “links” to the Application or “frame” or “mirror” the Software on any other
    server or wireless or internet-based device;
  • Launch an program which is automated or launch web spiders, web crawlers, web robots,
    web ants, viruses, indexers, worms , multiple requests from server, or launch any like
    things that would hinder the smooth operation of the performance of the Application.
  • Use any intellectual property which is the sole ownership of the Company without prior consent of the Company.
  • Remove any trademark, logo, notices or anything that belongs to the Company.

You may use the Software and/or the Application only for attaining the services
as allowed in the Agreement and shall not make use of the Software and/or the
Application to:

  • Assign, sub-license, sell, and in no way commercially exploit or make available to any third
    party the Software.
  • Modify the works based on the Application or Software.
  • Use the application in a way that would allow viruses in the Application.
  • Create internet “links” to the Application or “frame” or “mirror” the Software on any other
    server or wireless or internet-based device;
  • Launch an program which is automated or launch web spiders, web crawlers, web robots,
    web ants, viruses, indexers, worms , multiple requests from server, or launch any like things
    that would hinder the smooth operation of the performance of the Application.
  • Use any intellectual property which is the sole ownership of the Company without prior
    consent of the Company.

PAYMENT

  •  Payment may be made by you to the transportation provider by cash or any other digital
    method provided in the Application.
  • Please be informed that once you have made a complete journey you shall make full
    payments to the transport provider and such payment shall be non-refundable, In case you
    have any complaints with the transportation provider, you shall deal with the
    transportation provider yourself.

INTELLECTUAL PROPERTY OWNERSHIP

The Company and its licensors, where applicable shall own all the rights, title and interest of the
intellectual property which is inclusive of the Application. Software, Company name, its logo as
well as that of any logo or mark of the transportation provider and any product associated with
the Application. The Company shall be the sole owner with relation to matters connected with
Software and Application.
For the avoidance of doubt, the term the Software and the Application herein shall include its
respective components, processes and design in its entirety.

CONFIDENTIALITY

During the term of this agreement and thereafter, any information of confidential or
proprietary nature received by either party and/or their representatives, employees, agents
etc. (which is not generally known to public), under and by virtue of this agreement and/or the
terms and conditions of this agreement, shall be maintained in the strictest confidence and
trust. The restrictions contained hereinabove shall continue to apply after the termination of
Agreement for perpetuity. The instant clause shall survive the termination of the Agreement
and the Parties to this Agreement are to maintain confidentiality of the information received
under this Agreement for perpetuity.
The above obligations of confidentiality shall not apply to the extent that you can show that
the relevant information:

  • Required by Applicable Law
  • Required by any Government Authority
  • Disclosed only to professional advisers, directors, employees of a party in connection with
    this agreement.
  • Or which has entered into public domain through no fault of that party.
  • In case any party is in breach of clause 10, the defaulter will be subjected to appropriate
    legal actions. It will be possible to avail appropriate damages, seek injunctions as to restrict
    the use of such information and obtain specific performance or any other appropriate
    remedy accordingly against the defaulter.

PERSONAL DATA PROTECTION

Under this Agreement you agree that the Company will be using and processing your Personal
Data for the purpose of using it in the Agreement. For the purposes of this Agreement,
“Personal Data” means information about you, from which you are identifiable, including but
not limited to your name, identification card number, birth certificate number, passport
number, nationality, address, telephone number, credit or debit card details, race, gender, date
of birth, email address, any information about you which you have provided to the Company in
registration forms, application forms or any other similar forms and/or any information about
you that has been or may be collected, stored, used and processed by the Company from time
to time and includes sensitive personal data such as data relating to health, religious or other
similar beliefs.
In case you do not provide your personal data, you understand the Company will not be able to
process your account in the Application and you may not be able to use the Application.

The Company may use and process your Personal Data for business and other related
activities of the Company which shall include, without limitation the following (“the
Purpose”):

  •  To perform the Company's obligations in respect of any contract entered into with you;
  • To process your participation in any events, promotions, activities, focus groups, research
    studies, contests, promotions, polls, surveys or any productions organized by the Company
    or its partners/sponsors and to communicate with you regarding your attendance thereto.
  • To validate and/or process payments pursuant to the Agreement.
  • To process any refunds, rebates and/or charges pursuant to the instant Agreement.
  • To facilitate or enable any checks as may be required pursuant to the Terms and
    Conditions herein.
  • For internal administrative purposes, such as auditing, data analysis, database records.
  • For purposes of detection, prevention and prosecution of crime.
  • For the Company to comply with its obligations under law.
  • To communicate with you.
  • In case you change any personal data , for example, your e- mail address, telephone
    number, payment details or if you wish to cancel your account, please update your details
    by sending your request to the support contact details as provided in the Application. We
    will, to the best of our abilities, effect such changes as requested within twenty (20)
    working days of receipt of such notice of change. Upon submitting the information of you
    consent that the Company may use such information.

THIRD PARTY INTERACTIONS

During use of the Service, you may enter into correspondence with, purchase goods and/or
services from, or participate in promotions of third party providers, advertisers or sponsors
showing their goods and/or services through the Service, the Software and/or the Application.
Any such activity, and any terms, conditions, warranties or representations associated with
such activity, is solely between you and the applicable third-party. The Company and its
licensors shall have no liability, obligation or responsibility for any such correspondence,
purchase, transaction or promotion between you and any such third-party. The Group does not
endorse any applications or sites on the Internet that are linked through the Service, the
Application and/or the Software, and in no event, shall the Company, its licensors or the Group
be responsible for any content, products, services or other materials on or available from such
sites or third party providers. The Company provides the Service to you pursuant to the Terms
of Use. You recognize, however, that certain third party providers of transportation, goods
and/or services may require your agreement to additional or different Terms of Use prior to
your use of or access to such goods or services, and the Company is not a party to and disclaims
any and all responsibility and/or liability arising from such agreements between you and the
third party providers.

The Company may rely on third party advertising and marketing supplied through the Service
and other mechanisms to subsidize the Service and/or to earn additional revenue. By agreeing
to the Terms of Use you agree to receive such advertising and marketing. If you do not want to
receive such advertising, you should notify us in writing or in accordance with the procedure
determined by the Company. The Company reserves the right to charge you a higher fee for or
deny you use of the Service should you choose not to receive these advertising services. This
higher fee, if applicable, will be posted on the Company's website located at Let’s Go Rides
(https://letsgo.net.bd). You agree and allow the Company to compile and release information
regarding you and your use of the Service on an anonymous basis as part of a customer profile
or similar report or analysis. You agree that it is your responsibility to take all precautions in all
actions and interactions with any third party transportation provider, other third party
providers, advertisers and/or sponsors you interact with through the Service and/or advertising
or marketing material supplied through the Service.

DISCLAIMER OF WARRANTIES

THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY,
TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE, THE
APPLICATION AND/OR THE SOFTWARE.
THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE, THE
APPLICATION AND/OR THE SOFTWARE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR
OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE
SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE
ACCURATE OR RELIABLE, (E) ERRORS OR DEFECTS IN THE APPLICATION AND/OR THE SOFTWARE WILL BE
CORRECTED, OR (F) THE APPLICATION OR THE SERVER(S) THAT MAKE THE APPLICATION AVAILABLE ARE
FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (G) THE APPLICATION AND/OR THE
SOFTWARE TRACKS YOU OR THE VEHICLE USED BY THE THIRD PARTY TRANSPORTATION PROVIDER. THE
SERVICE IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND
WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT
LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY EXCLUDED AND DISCLAIMED TO THE
HIGHEST AND MAXIMUM EXTENT.

FURTHERMORE, THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE
RELIABILITY, SAFETY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES.

INCLUDING BUT NOT LIMITED TO THE THIRD PARTY TRANSPORTATION SERVICES OBTAINED BY OR
FROM THIRD PARTIES THROUGH THE USE OF THE SERVICE, THE APPLICATION AND/OR THE SOFTWARE.
YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICE,
AND ANY THIRD PARTY SERVICES, INCLUDING BUT NOT LIMITED TO THE THIRD PARTY
TRANSPORTATION SERVICES REMAINS SOLELY AND ABSOLUTELY WITH YOU AND YOU SHALL HAVE NO
RECOURSE WHATSOEVER TO THE COMPANY.

INDEMNIFICATION

You agree that at all times you shall indemnify, defend and hold the Company, its employees,
its licensors, subsidiaries, officers, directors, members, attorneys, employees, its agents
harmless from all claims, damages or costs and any other expenses among others the
following:

  • Any violation by you of any of the Terms of the Agreement or any violation of law, rules
    and regulations
  • Any violation of any rights of third party as well as the transportation provider,
    pedestrians, other motorists as a result of an act or omission or negligence committed by
    you.
  • Your use (or misuse) of the Application and/or Software.

INTERNET DELAYS

The Company shall not be responsible for any delays, failures, damages or losses resulting from
the use of the internet and electronic communications, including the device used by you being
faulty, not connected, out of range, switched off or not functioning.

LIMITATION OF LIABILITY

  •  In any event, all the claim(s) brought by you against the company shall be limited to the
    aggregate amount of all amounts actually paid by and/or due from you in utilizing the
    service during the event giving rise to such claims.
  • The company and/or its licensors shall never be liable to you or any third party for any
    direct, indirect, punitive, economic, future special, exemplary, incidental, consequential or
    other damages or losses of any type or kind (including personal injury of any kind including
    loss of life or limb(s) or serious bodily harm of any sort , emotional distress and loss of
    data, goods, revenue, profits, use or other economic benefits).
  • In no circumstances, the company and/or its licensors shall be liable for any loss, damage
    or injury which may be incurred by or caused to you or to any person for whom you have
    booked the service for, including but not limited to loss, damage or injury arising out of, or
    in any way connected with the service, application and/or the software, including but not
    limited to the use or inability to use the service, application and/or the software, any
    reliance placed by you on the completeness, accuracy or existence of any advertising, or as
    a result of any relationship or transaction between you and any customer, passenger or third party application and/or the software, even if the company and/or its licensors have been previously advised of the possibility of such damages.
  • That you agree that the company shall be immune from all the responsibilities or liabilities for any damages, injuries, losses of any kind suffered by the customer or passenger, either directly or indirectly, resulting from your action(s) or omission(s) or lack of control over the vehicle or awareness of the road or any other cause that is attributable to you during the course of the service.
  • The company shall never be held responsible or liable in any manner for any damage, injuries, losses of any kind suffered by you, either directly or indirectly, by the action or omission of a passenger or a customer.
  • The company shall never be held responsible or liable, in any manner, for any criminal investigation by police or other law enforcement authorities, for your actions or inactions or the actions or inactions of a transport provider including but not limited to, for your breach of the representations, warranties and acknowledgements made in this Agreement and specifically those representations and warranties made by you.
  • The Company shall not be liable for any error caused due to the installation of the
  • Application which may include among others any difficulty in installation of the Application by the User, battery drainage, Wi-Fi issues, busted Bluetooth, bugs, auto reboots and other problems of this sort. The Company shall upon any complaint update the Application to facilitate its operation, however shall not be responsible for any errors that may disrupt or damage the functioning of the handset or any other electronic device where the Application has been installed.

NOTICE

The Company may give a general notice through the Application, or to your email address as
per the records of the Company, or Registered mail or pre-paid post to your address as
provided in the record of the Company. Such notice shall be deemed to have been given upon
the expiration of 48 hours after mailing or posting (if sent by Registered mail or pre-paid post)
or 1 hour after sending (if sent by email). You may give notice to the Company (such notice shall
be deemed given when received by the Company) by letter sent by courier or registered mail to
the Company using the contact details as provided in the Application.

ASSIGNMENT

This agreement as constituted by the terms and conditions, which may be modified from time
to time, cannot not be assigned by you without the prior written approval of the Company.
However, the Company reserves the right to assign without your consent. Should you assign or
purport to assign, such act would be regarded as violation of this agreement and such
assignment shall be of no effect.

DISCOUNT TERMS AND CONDITIONS

  • Discounts are personalized in nature and can vary by users
  • Discounts are subject to change at any point of time
  • Discounts validity can change at any point of time
  • Discounts have a minimum fare condition to apply. Details are provided within the coupon
  • Discounts expiry date and time is available within the App while applying the discount
  • For discounts with hour specific expiry time, ride has to be completed within that specific
    time for the discount to work. Without which otherwise, the discount will not work.
  • User must apply coupon code and tap to apply coupon code to avail discount
  • User cannot apply any other coupon other than the coupon sent to them. If found
    otherwise, Let’s Go will not be hold liable for discount withdrawal
  • Let’s Go reserves the right to cancel any discount coupon from any user if any suspicious
    activity is found
  • Let’s Go will not be hold liable for any coupon or discount failure due to network error
  • Let’s Go reserves the right to change the terms and conditions at any point of time

MISCELLANEOUS

  •  This Agreement shall be construed and governed by Bangladesh law, without regard to the
    choice or conflicts of law provisions of any jurisdiction.
  • In case of any dispute between the parties firstly they should try to settle the matter upon
    amicable discussion and if the matter is still unresolved then it shall be referred to
    arbitration. The arbitration shall be conducted at the Bangladesh International Arbitration
    Centre (“BIAC”) in accordance with the arbitration Rules of the BIAC as modified or
    amended from time to time (the “Rules”) by a sole arbitrator appointed by the mutual
    agreement of the parties (the “Arbitrator”). If parties are unable to agree on an arbitrator,
    the Arbitrator shall be appointed by the President of BIAC in accordance with the Rules.
    The seat and venue of the arbitration shall be Dhaka, and the language of the arbitration
    shall be English . The cost of the arbitration and the fees of the Arbitrator shall be borne
    equally by the parties, provided that the Arbitrator may require that such fees be borne in
    such other manner as the Arbitrator determines is required in order for this arbitration
    clause to be enforceable under applicable law.
  • You hereby confirm that no joint venture, partnership, employment, or agency relationship
    exists between you, the Company or any third-party provider as a result of this Agreement
    or use of the Service and that you shall not seek or enter into any joint venture,
    partnership, employment, or agency relationship with any third party during the tenure of
    this Agreement.
  • If any provision of this Agreement or any of its conditions are declared by any judicial or
    other competent authority to be void, voidable, illegal or otherwise unenforceable, the
    Parties shall amend that provision in such reasonable manner, which achieves the
    intention of the Parties without illegality, or at the discretion of the Parties it may be
    severed from this Agreement. The remaining provisions of this Agreement shall remain in full force unless the Parties decide that the effect of such declaration is to defeat the original intention of the Parties and in that case the Parties shall decide to terminate this Agreement. The Parties hereto agree that in the event of there being any delay in or indulgence shown by either of the Parties with regard to the enforcement of any of the terms of this Agreement, the same shall not be construed as a waiver on the part of the Party showing such indulgence or tolerance.
  • The Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations or discussions, whether written or oral (if any) between the parties regarding the subject matter contained herein.
  • This Agreement and each other writing referred to herein or delivered pursuant hereto constitute the entire Agreement among the Parties with respect to the subject matter hereof and supersede all prior arrangements or understandings, written or oral.
  • Neither party shall be liable or responsible for delays or failures in performance resulting from acts or facts reasonably beyond the control of that party including but not limited to Acts of God, natural disaster, war, lighting, fire, storm, strikes, lockout, flood, explosion,governmental restraint, acts of terrorism. In the event of the occurrence of a force majeure event, the obligations of both parties will be suspended for the duration of the event. The parties shall resume their execution of this Agreement as soon as a Force Majeure event is no longer preventing this from being possible. A party whose performance of its obligations under this agreement is delayed or prevented by an event of Force Majeure:
  • Shall immediately notify the other party of the nature, extent, effect and likely duration of the circumstances constituting the event of Force Majeure.
  • Shall use all reasonable endeavors to minimize the effect of the event of Force Majeure on the performance of its obligations under this agreement.
  • Shall immediately after the event of Force Majeure has ended notify the other party and resume full performance of its obligations under this agreement.
  • In the event that you are found to be in breach of any of the terms and conditions stipulated in this Agreement the Company shall be entitled to terminate this Agreement unilaterally and immediately without giving any notice. The termination of this Agreement, resulting from any breach committed by you, shall not require the Company to compensate, reimburse or cover any cost incurred by you, including but not limited to the credit reserved with the Company or any other monies paid to the Company in the course of performing your obligations under this Agreement.
  • The headings used herein are inserted only as a matter of convenience and for reference and shall not affect the construction or interpretation of this Agreement.
  • When you are using our application that incorporates our Services, we may also automatically record your Google Advertising ID (if you are using an Android device) in order to improve security, compliance and analytics purposes. The Google Advertising ID is an anonymous identifier, provided by Google Play services.